Widex D-XP User Manual Page 1

USER INSTRUCTIONS THE DREAM™ SERIESD-XP model In-the-ear

10Acoustic indicatorsThe hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or to

10 11The batteryWe recommend zinc-air batteries. Use a size 312 battery for the hearing aid. To obtain replacement batteries, please consult your hear

12 CAUTIONDo not use batteries if there is a sticky residue from the tab or other un-wanted substance, as this can cause the hearing aid to malfunctio

12 13Use the nail grip to push the battery com-partment cover downwards and open the cover. Do not press the battery compart-ment cover beyond the ope

14You can use the battery magnet provided to steer the battery into place. If the battery compartment cover does not close easily, the bat-tery is inc

14 15Low battery indicationAn acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 10)

16Turning the hearing aid on and offThe battery compartment cover of your hearing aid also functions as the on/off switch. Close the battery compartme

16 17Push the battery compartment cover downwards to turn the hearing aid off.NOTE: Another way to verify that the hearing aid is turned on is to cup

18Right/left identificationA right-ear hearing aid has a red Widex logo, and a left-ear hearing aid a blue logo. The arrow shows the position of the l

18 19Positioning the hearing aidClose the battery compartment cover completely.Hold your hearing aid with your thumb and fore finger. Slowly guide the

2YOUR WIDEX HEARING AID(To be filled out by the hearing care professional)Vent: Vent No vent DREAM DREAM DREAM DREAM

20To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand. If your hearing aid does not fi

20 21Removing the hearing aidHold the hearing aid with your thumb and forefinger and pull gently. If it is difficult, you can try to move the hearing

22Volume adjustmentThe hearing aid volume is adjusted automatically in accordance with your sound environment. If you have a remote control, you can a

22 23 WARNINGIf the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any furt

24Lost partner alarm(Note: Only applicable if this feature is available and has been activated by your hearing care professional).If one of your heari

24 25ProgramsBy default your hearing aid has one program. However, with a remote control a number of additional programs, plus the special Zen program

26M+T Inthisprogramyoulistenviathehearingaidmicrophones(M)andthetelecoil(T)Zen GeneratesdifferentkindsoftonesornoiseCompound prog

26 27Zen programYour hearing aid may be provided with a unique optional listen-ing program called Zen. It makes musical tones (and sometimes a rushing

28 CAUTIONIf you perceive a decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professio

28 29BenefitsThe Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus man-agement progr

2 3Programs:  Master  Audibility Extender  Music  Audibility Extender  TV  Audibility Extender  Comfort  Audibility Extender  Reverse foc

30Switching between the programsIf you have a remote control, you can change programs with a simple push of the program key. Each time you change prog

30 31Zen+This program is accessed via a long press (more than 1 second) on the remote control program key. A short press then allows you to cycle thr

32CLEANINGThe following cleaning accessories are available for the hearing aid. 1. Cloth2. Brush3. Long wax removing tool4. Short wax removing toolC

32 33The hearing aidIt is very important for the hearing aid’s performance that it is kept free from earwax and dirt. Clean your hearing aid after use

34When the hearing aid is not in use, keep it in a warm, dry place with the battery com-partment cover open, to ventilate the hear-ing aid and allow i

34 35We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet and the microphone and vent openings to ensur

36The sound outletIt is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows:Remove any visible earwax from aroun

36 37The microphone openingsIf dirt or earwax has gathered around the microphone openings on the hearing aid front, do as follows:Open the battery com

38 WARNINGIf you suspect that earwax or dirt has migrated through the micro-phone opening and into the actual microphone inside the hearing aid, conta

38 39The ventIf earwax has accumulated in and/or around the vent opening, do as follows: Clean any earwax from the vent by passing the long wax removi

CONTENTSTHEHEARINGAID ...Acousticindicators ...Thebatt

40 WARNINGIt is important for the performance of the hearing aid that the vent is never blocked by earwax. Make it a habit to clean the vent every da

40 41NANOCARE WAX GUARDThe NanoCare wax guard helps to protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. O

42 CAUTIONThe wax guard is disposable and for one-time use only. Do not attempt to clean or reuse a wax guard. This could damage your hearing aid and/

42 43Changing the wax guardInsert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out. 1. Vent openi

44Turn the holder around so that the new wax guard is in position to be inserted. Insert the holder into the open-ing of the sound outlet and gen-tly

44 45Discard the holder with the used wax guard.The frequency with which the wax guard should be changed var-ies from one individual to another.If you

46 WARNINGIf the wax guard fits loosely, discard it and insert another. If the wax guard becomes dislodged from the hearing aid while in the ear canal

46 47ACCESSORIESA variety of assistive listening devices are available for your hear-ing aid.RC-DEX remotecontrolTV-DEX forlisteningtoTVandaudio

48IN CASE OF MALFUNCTIONThe following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If

48 49Problem Possible cause SolutionThe hearing aid is completely silentThe hearing aid is not turned onMake sure the battery is placed correctly and

Themicrophoneopenings ...Thevent ...NANOCAREWAXGUA

50Problem Possible cause SolutionThe hearing aid volume is not powerful enoughThe sound outlet is blockedSee page 36Your ear is blocked by earwaxConta

50 51Problem Possible cause SolutionIf the hearing aid is uncom fortable to wearThe hearing aid is not correctly placed in your ear canal.Consult you

52Problem Possible cause SolutionYour hearing aids are not working in synchronyThe connection between the hearing aids is lostTurn the hearing aids of

52 53CARING FOR YOUR HEARING AIDThe hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the l

54 CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.• When the hea

54 55WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used im-properly. Swallowing or improper use can result in sever

56• Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions.• Never allo

56 57 WARNING • The hearing aid is made of modern non-allergenic materials. None-theless, in rare cases skin irritation may occur. If you notice skin

58 WARNING • Regular use of a de-humidifier is recommended to help avoid mal-function of the hearing aid.• Do not use Widex hearing aids in mines o

58 59 WARNING Interference with active Implants• In order to show caution, we advise to follow the guidelines recom-mended by manufacturers of defibr

6THE HEARING AID1. Microphone openings2. Battery compartment cover (on/off function)3. Nail grip4. Sound outlet5. NanoCare wax guard6. Vent (Not

60 CAUTION • Your hearing aid has been tested for interference according to inter-national standards. Nevertheless, it is possible that unforeseen in

60 61ADVICENOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. H

62Adapting to your hearing aidsCongratulations for taking the first steps toward restoring your communication skills with the purchase of state-of-the

62 63Activity 3: Purchase two copies of today’s newspaper. Ask a friend or relative to read a story aloud while you read along with the same story. Al

64• Before going to a restaurant, call ahead and request a seat away from the kitchen or bar area. Remember that in noisy places, even normal hearing

64 65REGULATORY INFORMATIONFCC ID: TTY-DXP IC: 5676B-DXP Federal Communications Commission Statement This device complies with part 15 of the FCC Rule

66harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to

66 67Industry Canada Statement / Déclaration d’industrie CanadaUnder Industry Canada regulations, this radio transmitter may only operate using an an

68Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gai

68 69Hereby, Widex A/S declares that this D-XP is in compliance with the essential requirements and other relevant provisions of Direc-tive 1999/5/EC

6 7If you need help to identify the serial number (usually six or seven digits) on the product, please contact your hearing care professional. WARNING

70 Electrical and electronic equipment (EEE) contains materials, components and substances that can be hazardous and present a risk to human health an

70 71ADDITIONAL PROGRAM FORMSPrograms available in your hearing aid:Program 1:Program 2:Program 3:Program 4:Program 5:Special program:

72Programs available in your hearing aid:Program 1:Program 2:Program 3:Program 4:Program 5:Special program:

72 73SYMBOLSSymbols commonly used by Widex A/S in medical device labelling(labels/IFU/etc.)Symbol Title/DescriptionManufacturerThe product is produced

74Symbol Title/DescriptionCatalogue numberThe product’s catalogue (item) number. Serial numberThe product’s serial number.*Keep away from sunlightThe

74 75Symbol Title/DescriptionUpper limit of temperatureThe highest temperature to which the product can be safely exposed.Temperature limitsThe highes

76Symbol Title/DescriptionWEEE mark“Not for general waste”When the product is to be discarded, it must be sent to a designated collection point for re

76 77Symbol Title/DescriptionInterferenceElectromagnetic interference may occur in the vicinity of the product.*The six- or seven-digit number on the

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8Intended useThe hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hear-ing aids ma

WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.comÉ[5qr0w1|j;;a;f]Manual no.: 9 514 0217 001 #05 Issue: 2015-02

8 9Description of deviceThe hearing aid uses a proprietary wireless technology, Widex-Link, to enable communication between the left and the right hea