Widex C-9 User Manual Page 1

USER INSTRUCTIONS THE WIDEX CLEAR™440, 330, 220 SERIESC4-9/C3-9/C2-9 model Behind-the-ear

10Acoustic indicatorsThe hearing aid may be set to produce a signal to indicate the use of certain functions. The signal may be a spoken message or to

11The batteryWe recommend zinc-air batteries. Use a size 13 battery for the hearing aid. To obtain replacement batteries, please consult your hearing

12 CAUTIONDo not use batteries if there is a sticky residue from the tab or other un-wanted substance, as this can cause the hearing aid to malfunctio

13Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery

14When changing battery, it is a good idea to hold the hearing aid over a table.The hearing aid may be provided with a special battery drawer, helping

15Low battery indicationAn acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 10). W

16 WARNINGYour hearing aid may stop functioning, for instance if the battery is ex-hausted. You should be aware of this possibility, in particular wh

17Turning the hearing aid on and offThebatterydrawerofthehearingaidalsofunctionsastheonoffswitchPush the switch upwards to turn on the

18The word “OFF” is clearly visible on the switch when the hearing aid is turned off.NoteAnotherwaytoverifythatthehearingaidisturn-edonis

19Right/left identificationIfyouwearhearingaidsonbothearsthehearingaidscanbe providedwithcoloured marks (red mark  right andbl

2YOUR WIDEX CLEAR™ HEARING AID(To be filled out by the hearing care professional) CLEAR CLEAR CLEARPrograms:  Master  Music  TV  Co

20Positioning the hearing aidInsert the earpiece in the ear canal while holding the lower part of the tube. It may help to pull the outer ear backward

21The illustrations show an open ear-tip. For further information on ear-tip/earmould types, anchors and procedures, see the separate ear-set user man

22Removing the hearing aid Remove the hearing aid from its position behind the ear.Carefully pull the earpiece out of the ear canal, while holding the

23Volume adjustmentThe hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid may furthermore be pro

24To alter the increments in which the volume is increased or decreased, consult your hearing care professional. Each time you operate the volume cont

25To turn off the sound completely• Keep pressing the volume control lever downwards until the steady tone has soundedTo turn the sound on again• Pr

26Lost partner alarm(Note: Only applicable if this feature is available and has been activated by your hearing care professional.)If one of your heari

27ProgramsYour hearing aid may be provided with several of the following programs, plus the special Zen program called Zen+. In some hearing aids, the

28T In this program you listen via the telecoil (T) and not via the hearing aid microphones (M). The telecoil is used where a loop system is installed

29Phone+* For phone use only. Transmits the telephone sound received in one hearing aid to the other hearing aid. Note that the microphones on the hea

3  Master + Zen  Master + Reverse focus  Master + Audibility Extender  Master + T  Master + M+T  Master + Phone  Zen+  Phone+  Date Your hea

30 CAUTIONWhen selecting Phone+ as listening program, please remember that there are situations in which it is particularly important to be able to he

31Zen programYour hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noi

32 CAUTIONUse of the different Zen programs may interfere with hearing surround-ing sounds including speech. The programs should not be used when hear

33BenefitsThe Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program,

34Directions for useBecause of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing care

35Switching between the listening programsTo change programs, press the program button briefly. Each time you switch to another program, an acoustic i

36Program 1: Message or one short beepProgram 2: Message or two short beepsProgram 3: Message or three short beepsProgram 4: Message or one long and o

37Zen+This program is accessed via a long press (more than 1 second) on the program button on the hearing aid or the RC-DEX. A short press then allows

38Phone+If your hearing aid is programmed with Phone+ instead of Zen+, this program is accessed via a long press (more than 1 second) on the program

39Using a telephoneWhen using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rather than directly

CONTENTSTHEHEARINGAID ...Acousticindicators ...Thebatt

40CLEANINGThe following cleaning accessories are available for the hearing aid and ear-set*. For cleaning the ear-set, see the user manual “Ear-sets f

41The hearing aidClean the hearing aid with the soft cloth after use. If the microphone openings are still blocked, contact your hearing care professi

42+When the hearing aid is not in use, keep it in a warm, dry place with the battery drawer open, to ventilate the hearing aid and allow it to dry.

43ACCESSORIESA variety of assistive listening devices are available for your hearing aid.RC-DEX remote controlTV-DEX for listening to TV and audioM-DE

44Direct audio input (DAI)The hearing aid can be furnished with an audio shoe. This allows direct connection to different kinds of ac- cessories (FM a

45Program orderDAI M-DAI1 2 3 4 5 

46 WARNING If the hearing aid is connected to equipment which is connected to the electrical mains, this equipment must comply with IEC 60065, IEC 609

47FM systems The Widex FM system, SCOLA, consists of a wireless microphone and a receiver clicked onto the hearing aid via an FM shoe.The system can b

48IN CASE OF MALFUNCTIONProblem Possible cause SolutionThe hearing aid is completely silentThe hearing aid is not turned onMake sure the battery drawe

49Problem Possible cause SolutionThe hearing aid func tions intermit tentlyThe on/off switch is dirty Push the switch back and forth a couple of times

ACCESSORIES ... INCASEOFMALFUNCTION ... CARINGFORYOURHEARI

50Problem Possible cause SolutionYou hear “inter-rupted” speech (on and off) from the hearing aids or no speech (muted) from the transmitting ear.The

51CARING FOR YOUR HEARING AIDThe hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life

52 CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.• When the h

53WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used im-properly. Swallowing or improper use can result in severe i

54 WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions.• N

55 WARNING • Please note that when using any type of hearing aid, you must allow regular ventilation of the ear. If the ear is not adequately ventila

56 WARNING • Regular use of a de-humidifier is recommended to help avoid mal-function of the hearing aid.• Do not use Widex hearing aids in mines or

57 WARNING Interference with active Implants• In order to show caution, we advise to follow the guidelines recom-mended by manufacturers of defibrill

58 CAUTION • Your hearing aid has been tested for interference according to inter-national standards. Nevertheless, it is possible that unforeseen in

59ADVICENOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. Howe

6THE HEARING AIDThe illustration below shows the hearing aid without the ear-set. The choice of ear-set solution depends on your specific needs. Pleas

60Adapting to your hearing aidsCongratulations for taking the first steps toward restoring your communication skills with the purchase of state-of-the

61Activity 2: Listen to your friend or relative speak to you with your hearing aids on, but with your eyes closed. Now continue to listen with your ey

62• Conversational speech has many redundant cues. Worrying about a word you may have missed will likely lead to additional missed words. Focus on th

63REGULATORY INFORMATIONFCC ID: TTY-C49 IC: 5676B-C49 Federal Communications Commission Statement This device complies with part 15 of the FCC Rules.

64harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to

65Industry Canada Statement / Déclaration d’industrie CanadaUnder Industry Canada regulations, this radio transmitter may only operate using an anten

66Conformément à la réglementation d’Industrie Canada, le présent émet-teur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou

67Hereby, Widex A/S declares that the C4-9, C3-9 and C2-9 are in compliance with the essential requirements and other relevant provisions of Directive

68Electrical and electronic equipment (EEE) contains materials, components and substances that can be hazardous and present a risk to human health and

69ADDITIONAL PROGRAM FORMSPrograms available in your hearing aid:Program 1:Program 2:Program 3:Program 4:Program 5:Special program:

7NOTEIn addition to these user instructions, a separate user manual is provid-ed describing the various ear-set solutions available for your hearing a

70Programs available in your hearing aid:Program 1:Program 2:Program 3:Program 4:Program 5:Special program:

71SYMBOLS Symbols commonly used by Widex A/S in medical device labelling(labels/IFU/etc.)Symbol Title/DescriptionManufacturerThe product is produced b

72Symbol Title/DescriptionCatalogue numberThe product’s catalogue (item) number. Serial numberThe product’s serial number.*Keep away from sunlightThe

73Symbol Title/DescriptionUpper limit of temperatureThe highest temperature to which the product can be safely exposed.Temperature limitsThe highest a

74Symbol Title/DescriptionWEEE mark“Not for general waste”When the product is to be discarded, it must be sent to a designated collection point for re

75Symbol Title/DescriptionInterferenceElectromagnetic interference may occur in the vicinity of the product.*The six- or seven-digit number on the pro

Manual no.: 9 514 0265 001 #02WIDEX, WIDEX CLEAR, DEX and SCOLA are trademarks of Widex A/SÉ[5qr0w6|g;;a;g]WIDEX A/S Nymoellevej 6, DK-3540 Lynge, De

8Intended useThehearingaidsareintendedasairconductionamplificationde-vicestobeusedineverydaylisteningenvironmentsThehearingaidsma

9Description of deviceYourhearingaidisusedwithanear-setwhichconsistsofatubeandanear-tiporearmouldThehearingaidusesaproprietary